Privacy Policy
Noctelle (“we,” “our,” or “us”) operates the website noctelle.store. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or make a purchase from Noctelle, we may collect the following types of information:
Personal Information You Provide
You may provide personal information when you:
- Place an order
- Contact customer support
- Subscribe to emails
- Create an account (if available)
This information may include:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely through third-party payment providers)
Automatically Collected Information
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time and date of visits
- Referring website
This information helps us understand how visitors use our website and improve functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders
- To send order confirmations and shipping updates
- To respond to customer service inquiries
- To improve our website and services
- To prevent fraudulent transactions
- To comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Payment Information
Payments made on Noctelle are processed through secure third-party payment providers. We do not store full credit or debit card numbers on our servers. Payment processors handle your payment information according to their own privacy and security policies.
4. Sharing Your Information
We may share your information only when necessary to operate our business, including with:
- Payment processing providers
- Shipping and delivery carriers
- Website hosting and technical service providers
- Legal authorities when required by law
These third parties are given only the information necessary to perform their services and are expected to keep your data secure.
5. Cookies and Tracking Technologies
Noctelle uses cookies and similar technologies to:
- Keep items in your shopping cart
- Improve website performance
- Understand how visitors use our site
Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly without them.
6. Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal and accounting requirements
When your data is no longer needed, we take steps to securely delete or anonymize it
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no online system is completely secure, we work to safeguard your data using industry-standard practices.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- The right to access the personal data we hold about you
- The right to request corrections
- The right to request deletion of your information
- The right to object to certain data uses
To make a request regarding your data, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies separately.
10. Children’s Privacy
Noctelle does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Business Name: Noctelle
Email: support@noctelle.store
Business Hours: 09:00 AM – 05:00 PM (GMT-6)
Business Address:
4424 W 10th St Little Rock Arkansas 72204, United States